Sitni Sati d.o. pledges to protect personal
data of its customers. We will gather only the
personal data necessary to carry out the orders submitted.
All the data about our customers are securely stored and are
available only to authorized
personnel. All the employees and business partners of Sitni
Sati d.o.o. are responsible for
performing under the similar terms for handling the customer
Payment on our website is safe!
We use digital SSL security protocol to communicate with our
payment service. Communication employs the newest security
technologies, such as
the Secure Socket Layer (SSL) security protocol with at least
128-bit encryption, as well as other
technologies and security procedures designed to protect privacy
of your data. The exchange of
confidential data between the online payment system and the
authorization centers of credit
card companies is done through a Virtual Private Network (VPN),
completely protected from
unauthorized access. Confidential data from your credit card
is sent directly to the authorization
center online. Card numbers are not stored in our system.
The indicator of secure communication between your personal
computer and Ouroboros
Payment Gateway is a small icon of padlock in the lower corner
of your web browser. If you
hover your mouse pointer over that little padlock, a small
tool-tip will appear, saying "SSL
Secured", as well as showing the current level of encryption
All Sitni Sati´s products are shipped
as electronic download versions.
The Client shall cancel the order only
in the 5 working days (excluding the weekends and public holidays)
after the reception of the download instructions for the product.
The right of withdrawal shall not be applicable when the Client
has commenced the use of the software and/or services.
Return of the product and Refund Policy
Due to the nature of the software, refunds
are generally not allowed. Sitni Sati provide demo versions
of the product free of charge to test on your system for compatibility
and features. Sitni Sati cannot provide refunds after we have
already issued the licenses to unlock the software.