Terms and Conditions


Privacy

Sitni Sati d.o. pledges to protect personal data of its customers. We will gather only the
personal data necessary to carry out the orders submitted.
All the data about our customers are securely stored and are available only to authorized
personnel. All the employees and business partners of Sitni Sati d.o.o. are responsible for
performing under the similar terms for handling the customer private data.


Payment safety

Payment on our website is safe!
We use digital SSL security protocol to communicate with our online
payment service. Communication employs the newest security technologies, such as
the Secure Socket Layer (SSL) security protocol with at least 128-bit encryption, as well as other
technologies and security procedures designed to protect privacy of your data. The exchange of
confidential data between the online payment system and the authorization centers of credit
card companies is done through a Virtual Private Network (VPN), completely protected from
unauthorized access. Confidential data from your credit card is sent directly to the authorization
center online. Card numbers are not stored in our system.
The indicator of secure communication between your personal computer and Ouroboros
Payment Gateway is a small icon of padlock in the lower corner of your web browser. If you
hover your mouse pointer over that little padlock, a small tool-tip will appear, saying "SSL
Secured", as well as showing the current level of encryption (128-bit).


Product delivery

All Sitni Sati´s products are shipped as electronic download versions.

Orders cancellation

The Client shall cancel the order only in the 5 working days (excluding the weekends and public holidays) after the reception of the download instructions for the product. The right of withdrawal shall not be applicable when the Client has commenced the use of the software and/or services.

Return of the product and Refund Policy

Due to the nature of the software, refunds are generally not allowed. Sitni Sati provide demo versions of the product free of charge to test on your system for compatibility and features. Sitni Sati cannot provide refunds after we have already issued the licenses to unlock the software.