1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
2.0 RELEVANT LEGISLATION
Our business and internal computer systems are designed to comply with the following national and international legislation with regards to data protection and user privacy:
If you are unsure about whether our business is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
2.1 The GDPR includes the following rights for individuals:
3.0 PERSONAL INFORMATION THAT WE COLLECT AND WHY WE COLLECT IT
Sitni Sati collects and uses personal information for the following reasons:
3.1 Online store and licensing
Processing your personal information is necessary for the perfomance of a contract and/or legitimate interest.
Private information that we process in our online store are your name, surname, adress, email address, anonymized IP address and credit card information.
Private information provided in our online store is used for our members area so that user can access purchased software and receive technical support.
Credit card information is not stored anywhere on our servers in any form. It's forwarded directly to the credit card processor ("Privredna Banka Zagreb") by using the highest secutiry standards.
3.2 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction.
We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address but we have setup our GA in such a way that Google anonymize your IP address and it cannot be used to identify you directly in any way. We consider Google to be a third party data processor (see section 6.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
3.3 Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services.
We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.
4.0 HOW WE STORE YOUR PERSONAL INFORMATION
As detailed in section 3 above, some personal information will be stored at several locations:
5.0 HOW LONG WILL WE STORE YOUR PERSONAL INFORMATION
According to Croatian law, we are required to keep invoices and related information for 11 years. After this period all the written and electronic records related to invoicing will be destroyed.
Personal data collected in relation to the licensing contract is held up to five year upon the contract expiration.
6.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
7.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8.0 DATA CONTROLLER
The data controller of this website is: Sitni Sati, a private limited company registered in Croatia
Registered office location:
Kutnjacki put 15
9.0 DATA PROTECTION OFFICER
Mr. Kresimir Tkalcec
Director, Sitni Sati.